- Research article
- Open Access
- Open Peer Review
A narrative synthesis of factors that affect women speaking up about early warning signs and symptoms of pre-eclampsia and responses of healthcare staff
BMC Pregnancy and Childbirthvolume 17, Article number: 63 (2017)
One of the challenges for treating pre-eclampsia and preventing further deterioration is determining how best to enable early detection. If women or their partners and families are able to raise early warnings about potential signs and symptoms of pre-eclampsia in pregnancy, birth and in the postnatal period, women may be able to receive earlier intervention to prevent severe pre-eclampsia from developing. The aim of this study was to improve understanding of factors affecting the ability of women to recognise symptoms and signs of pre-eclampsia/eclampsia and seek appropriate medical help and factors affecting health care professionals’ responses to women and their families who ‘speak up’ about early warning signs and symptoms.
A narrative synthesis was conducted of evidence relevant to address the research question. The following electronic data bases were searched for qualitative studies which met inclusion criteria from January 1980 to April 2016; Medline, CINAHL, HMIC, PsycINFO, Embase, BNI, ASSIA, Scopus, Maternity and Infant Care, Web of Science, Google Scholar, Cochrane, JBI and IBSS with the support of an Information Service Consultant.
Following thematic analysis, three themes were identified; 1: Women’s understanding and knowledge of pre-eclampsia/eclampsia; 2: Factors affecting help seeking behaviour from perspectives of women and their families’; 3: Factors affecting staff response. There was widespread lack of knowledge and understanding of signs and symptoms of pre-eclampsia/eclampsia among women and their families, with some women not exhibiting signs and symptoms of pre-eclampsia or unable to distinguish them from ‘normal’ pregnancy changes.
Women and their families not only need to be made aware of signs and symptoms of pre-eclampsia/eclampsia but also require information on the most effective ways to seek urgent medical assessment and care. Some women did not experience prodromal signs and symptoms, which raises concerns about how women and families can detect early onset, and is an issue which needs further exploration. There is very limited research exploring clinical staff response to women who raise concerns about their health when experiencing symptoms and signs of pre-eclampsia/eclampsia with further research needed if safety and quality of care are to be improved.
Pre-eclampsia is a major obstetric problem affecting 2–8% of pregnancies and is a leading global cause of maternal and perinatal mortality and morbidity . It is a pregnancy specific disease characterised by de-novo development of concurrent hypertension and proteinuria, sometimes progressing into a multisystem disorder . The potential adverse perinatal outcomes include intrauterine growth restriction, preterm birth and fetal death . If untreated, pre-eclampsia can develop into eclampsia when maternal seizures develop . HELLP Syndrome (Haemolysis, Elevated liver enzymes and Low Platelet) is regarded as a variant of severe pre-eclampsia and can occur in 10 – 20% of cases with severe pre-eclampsia .
The incidence of pre-eclampsia and eclampsia varies internationally. Eclampsia is is more common in developing countries than in high income countries . For example, in Latin America and the Caribbean hypertensive disorders are responsible for around 26% of maternal deaths, whereas in Africa and Asia they contribute to around 9% of deaths . The incidence of pre-eclampsia is reported to have increased in the USA, which may be related to an increased prevalence of predisposing factors such as chronic hypertension, diabetes and obesity .
For the purposes of this synthesis pre-eclampsia was defined as “a combination of a new hypertension and proteinuria and typically occurs after 20 weeks gestation” . Severe pre-eclampsia is pre-eclampsia with severe hypertension and/or symptoms and/or biochemical and/or haematological impairment and eclampsia is defined as a convulsive condition associated with pre-eclampsia  which can also present for the first time in the postnatal period . For purposes of brevity in the remainder of the paper the term pre-eclampsia should also be understood to include severe pre-eclampsia and eclampsia unless otherwise indicated.
One of the challenges for treating pre-eclampsia and preventing further deterioration is determining how best to enable early detection. If women or their partners and families are able to raise early warnings about potential signs and symptoms of pre-eclampsia in pregnancy, birth and the postnatal period, they may be able to receive appropriate intervention to prevent onset of severe pre-eclampsia from developing. Early warning signs of severe pre-eclampsia, which can deteriorate very quickly, include specific physical symptoms such as severe headaches that does not resolve with simple painkillers, problems with vision, such as blurring or flashing before the eyes, severe pain just below the ribs, heartburn that does not resolve with antacids, rapidly increasing swelling of the face, hands or feet and feeling very unwell .
Currently there are a limited number of strategies to help service users identify and seek help concerning a sudden deterioration in health, including pre-eclampsia. One exception is the NICE postnatal care quality standard  which recommends that all women are offered information on signs and symptoms of serious health problems within 24 h of the birth relevant to their own health and the health of their babies. This information should include prompts to enable women, partners and families to recognise serious health problems and when to seek urgent medical care . A recent report which looked at implementation of the NICE quality standards on postnatal care found that 47% of mothers were unaware of signs of health deterioration in the postnatal period, despite the recommendations, and that around a quarter of women questioned were aware of signs and symptoms of health deterioration .
There is a limited amount of research regarding pregnant and childbearing women’s involvement with promoting their own safety. However, in UK maternity care there is increasing evidence that a number of women and their families do not always feel listened to or receive an appropriate response from healthcare professionals [12–14]. For example, a  highlighted that concerns of women were not being listened to. It showed that out of a random sample of over 23,000 women who gave birth in February 2013, 19% felt their concerns during birth and labour were not taken seriously.
Another example cited from a recent report of the UK National Perinatal Epidemiology Unit (NPEU) found that of the women whose babies died before labour, only 57% felt listened to or their concerns taken seriously. Of the women whose babies died during labour, a quarter felt that staff communicated poorly, almost half did not feel listened to and around 10% reported rarely or never having trust or confidence in the staff caring for them during labour and birth. The most common finding among women and partners whose babies died before labour was that 72% recognised that something was wrong with changes in their babies’ normal pattern of movement. When they were asked about raising their concerns to health care professionals, a third of women reported contacting a clinician straight away and 46% within 24 h, but only 57% felt listened to at this time and 39% felt confident with decisions made .
Patient involvement in safety of their own healthcare is an emerging field internationally. It has been highlighted by the World Health Organisation(WHO) who recognise that patients and carers are at the very centre of the quest to improve healthcare safety . The Council of Europe and the World Alliance of Patient Safety have also recommended that patients should be involved in reporting of incidents and safety management [16, 17].
This narrative synthesis examined the extent to which the available literature could inform a greater understanding of the experiences of women and their families who raised an early warning about potential symptoms and signs of pre-eclampsia, and the organisational response. The research question the review addressed was:
“What are the factors that affect women and their families speaking up with early warning signs and symptoms of pre-eclampsia and what are the factors affecting health professionals’ response?”
To develop a focused question which included women’s, their families’ and clinicians’ perspectives and to facilitate the literature search, the SPICE (Setting, Perspective, Intervention, Comparison, Evaluation) Framework was used . The SPICE Framework is adapted from the PICO (Patient problem, Intervention, Comparison and Outcome) Framework and was more appropriate for this study as it enabled inclusion of all the perspectives of interest. See Table 1 includes the search and selection strategy for further details.
A narrative synthesis approach was selected as it produces a systematic, transparent approach, with guidance on enhancing trustworthiness [19–22]. The approach aims to produce a textual, narrative understanding of findings from included studies conducted in different settings and contexts .
The UK Economic and Social Research Council (ESRC) methods programme guidance was used to reduce risk of bias . It includes a general framework or toolbox of four components namely; developing a theory, delivering a primary synthesis of findings of included studies, exploring relationships in the data and assessing the robustness of the synthesis. For the purposes of this review we used tabulation and thematic analysis to analyse the data. Thematic analysis incorporates aspects of the grounded theory approach which is the process of coding, sorting and organising data, but it does not included theoretical sampling ( p 265); .
Each paper was allocated a number. Other table headings included author, country, method, sample type and size and key findings, (which also took into account the authors’ discussion points) and a quality score for each paper (Table 2). Themes were extracted and adjusted, merged or excluded using the principle of the constant comparison methods and “one sheet of paper” (OSOP) method [25, 26] by the first reviewer WC with full text papers (Table 2). Contradictions and relations between the themes were explored before a final list of themes and subthemes were agreed by discussion and consensus of all of the reviewers using the OSOP method to visually map out themes and subthemes . (Table 2).
There is considerable debate on whether or not concepts such as validity and reliability apply to qualitative research and if so how these could be assessed . Cochrane methodological guidance for qualitative methods involves (i) filtering against minimum criteria, involving adequacy of reporting detail on the data sampling, collection and analysis, (ii) commenting on technical rigour of the study elements indicating methodological soundness and (iii) paradigmatic sufficiency, referring to researchers’ responsiveness to data and theoretical consistency . However, some authors consider that formal appraisals of quality may exclude some studies ranked as ‘lower’ in terms of technical markers of quality, but ratings may not be sufficient to invalidate the findings [28, 29]. To maximise the inclusion and contribution of a wide number of studies, a low quality threshold was set using Dixon-Woods et al’s five point checklist for quality . Research was included regardless of quality due to the difficulty of assessing this among of studies which used a wide range of methods. The overall quality of papers was high (Table 2) supporting the robustness of the synthesis and findings. The lowest score, which was allocated to one paper, was 3.5/5 and five out of the 10 papers scored 5/5.
Search and selection strategy
Initially a systematic search of relevant literature was completed. Search strategies were constructed using key headings in SPICE to guide the review. Words from the research question which were adapted depending on the database. For example, a combination of free text and the database’s own subject headings were used. The following electronic data bases were searched; Medline, CINAHL, HMIC, PsycINFO, Embase, BNI, ASSIA, Scopus, Maternity and Infant Care, Web of Science, Google Scholar, Cochrane, JBI and IBSS with the support of an Information Service Consultant from January 1980 to April 2016.
A typical strategy for this search was: (“Pregnant women” or “pregnant women and their families” or patients or childbirth or midwi* or obstetrician* or hospital* or manager* or “maternity support worker*” or childbirth or “health care worker*” or labour or families or partners) AND (preeclampsia or “pregnancy complications” or “obstetric complications” or “pregnancy induced hypertension” or “high risk pregnancy” or eclampsia or “maternal mortality” or “maternal morbidity” or deterioration) AND (“patient participation in safety” or “patient collaboration” or “escalation of care” or “patient centred care” or “patient involvement” or “patient choice” or “nurse patient relations” or “doctor patient relations” or “patient empowerment” or “early warning systems” or signs or symptoms or “speaking up” or “seeking help” or “help seeking behaviour”) AND (“women’s experiences” or “staff response*” or perception* or attitude* or behaviour*).
Other methods included hand searching references lists and citation tracking.
English language studies were selected that used a range of qualitative approaches to capture evidence of the experiences of women and individuals in their immediate social network, such as their partner or other close family member, of pre-eclampsia and eclampsia.
Quantitative studies were excluded as were mixed method studies if it was not possible to retrieve free text data. Non English language papers and grey literature was excluded.
A total of 2395 records, titles and abstracts were screened for inclusion in the review, of which 2346 were excluded as they were either duplicates or did not meet the inclusion criteria, leaving 49 articles remaining. Of these, 42 were excluded once the full article was assessed for eligibility, as they were either purely quantitative papers, mixed method studies where the results could not be separated or opinion pieces, leaving seven articles for inclusion in the review overall. A hand search of the reference lists identified two further studies and another was identified through citation tracking. Thus the total number of studies selected for the narrative synthesis was 10 (Fig. 1).
Data extraction and synthesis
Data extraction and synthesis are described in the methods section.
Table 2 summarises findings from the 10 papers. Three studies were from the United States, two from the United Kingdom, one from Canada, one from Bangladesh, two from Brazil and one from Jamaica. Topics covered by the studies are discussed in the narrative synthesis. Total number of participants involved in each study are also summarised in Table 2.
Table 3 summarises themes and subthemes identified during the narrative synthesis using the OSOP method . By using allocated paper numbers (Table 2), Table 3 shows how data were retrieved for each sub-theme.
Theme 1: Women’s understanding and knowledge of pre-eclampsia
Subtheme 1: knowledge
A common finding was that many of the women who participated in the included studies did not have an understanding of pre-eclampsia or its implications for their own or their babies’ health. Many were also unaware of signs and symptoms of pre-eclampsia until after their initial diagnosis [31–37]. It was unclear if these women had any specific symptoms or signs and their lack of knowledge meant they did not appreciate their significance of these, or if they did not actually have any early warning of onset.
“I didn’t know. During prenatal care the doctor told me to rest and not to eat salt but she didn’t say my pregnancy was high-risk” ( p 3)
A lack of knowledge of pre-eclampsia among women who developed the disorder was reported from studies from several countries, including studies from Brazil, Bangladesh, USA, and Jamaica. For example in Brazil, all of the women interviewed in  study of the meaning of pre-eclampsia reported that they received almost no information about the disorder during their doctor’s appointment or during the period that they were hospitalised. Women reported that they wanted to know more about the development of pre-eclampsia, how to avoid it, and the consequences of the disorder. A second study from Brazil reflected these findings in cases where women who had had a preterm birth as a consequence of pre-eclampsia were unaware of the pre-onset of the disorder. It was postulated that this may have contributed to deficient preventative care and to early hospitalisation caused by the severity of their condition .
Similar findings were found in the UK, for example, women reported that admission to hospital had been sudden and unexpected following a routine antenatal clinic appointment due to high blood pressure and hypertension, and some had additional symptoms such as proteinuria and oedema . This was also reported in studies from Brazil and the USA [33, 36, 37] further highlighting women’s limited awareness of the signs and symptoms of pre-eclampsia.
Although most included studies highlighted a lack of understanding of pre-eclampsia or awareness of possible symptoms and signs, previous personal experience of pre-eclampsia was an important influencing factor. Barlow et al  in a study from UK found that two out of the 12 womeninterviewed had pre-eclampsia in previous pregnancies and as a consequence were aware of symptoms and signs in the index pregnancy, which led to them to self-refer for medical assessment and hospital admission by the process of early recognition and seeking professional help. The impact of having had pre-eclampsia in a previous pregnancy was also identified in the study in Brazil, however this knowledge resulted in a subsequent fear of the disease. The study did not specify if previous experiences and knowledge had altered women’s help seeking behaviour . The quote below from a woman who had had pre-eclampsia previously highlights the fear the women experienced;
“I am afraid, I am afraid of having it again (pre-eclampsia)…it’s because after the pregnancy I didn’t have any high blood pressure problem, but then now on my second pregnancy I’m having it all over again (high blood pressure)…” ( p 184).
Subtheme 2: absence of or not recognising signs and symptoms
The synthesis identified that women’s lack of knowledge may prevent them from seeking timely and appropriate medical support due to a lack of awareness of pre-eclampsia and its implications [34, 38–40]. However another finding includes women who did not notice the onset of symptoms and signs of pre-eclampsia which may have ‘prompted’ them to seek help. Barlow et al  found that seven of the 12 women in their study did not notice symptoms or signs at all and consequently felt ‘frauds’ when they were admitted as an in-patient and took up a hospital bed as the following quote illustrates.
I was in shock and upset that I had to come in. The only thing I know is that I’ve got high blood pressure and protein and something in blood. It’s to do with pre-eclampsia, but I didn’t understand what this is cos I’m fine in myself and the baby’s fine… and you’re thinking why can’t I go home? ( p161)
Some women had difficulty differentiating between common pregnancy symptoms such as nausea, vomiting, heartburn, oedema and the early symptoms and signs of pre-eclampsia. Clinical staff also had similar problems [38, 41]. In two studies, women reported feeling that ‘something wasn’t right’, with fatigue, not feeling well, shortness of breath, abdominal pain, nausea and vomiting, and severe right upper quadrant pain and reduced fetal movements all reported as symptoms and signs experienced by women questioned in the studies [38, 41]. The quote below was from a women who experienced symptoms and signs of pre-eclampsia but did not seek help.
“I had everyone in the world, who was wiser than me, telling me that this was heartburn, that this was reflux, that this was stomach problems, that this was tensions I actually let the pain go unchecked” ( p 48).
Subtheme 3: range of information needs
The studies selected for synthesis generated little insight into what information women needed, or when or how they would like to receive information. In four of the included studies women would have liked more information on pre-eclampsia [31, 34, 36–38]. In the study from Jamaica, there was a marked decline in the incidence of eclampsia 6 months after women were offered information on what symptoms and signs to look out for, using pictorial cards, posters and antenatal education . The authors’ considered that the intervention resulted in an improvement in the women’s awareness of the importance of action concerning particular symptoms and of response to clinical advice in general. It also had the unexpected benefit of providing a focus for discussion when the healthcare workers saw the women in the antenatal clinic. The study also appeared to have resulted in an increased awareness among the health care professionals of the prodromal symptoms of eclampsia reminding midwives of important symptoms and signs to look out for and treat .
Of note, is that not all women in this study were supportive of use of the pictorial card. Younger women in particular felt the card was not relevant to them they as it depicted an older woman .
Only one study reported that women searched the internet for more information regarding pre-eclampsia . This was generally after women had a high risk screening test result for pre-eclampsia. Some of the women used the information to consider how pre-eclampsia would affect them and wanted to know how to prevent it from developing whereas others were more selective of the information.
One UK study which had conflicting results explored the psychological impact of providing women attending two maternity hospitals with risk screening information for pre-eclampsia in the first trimester of pregnancy, with conflicting results . Although the majority of the women felt that if they knew they were at increased risk of pre-eclampsia they would have the advantage of being more likely to recognise the onset of the disoreder; a minority questioned the usefulness of providing information for a condition that they perceived had no treatment and would increase their anxiety without providing a clear benefit . These findings supported those of the earlier study by Harrison et al  in Canada who found that some women struggled to get the information they needed to participate in decision making. Other women were satisfied with passive involvement in decision making and wanted to trust the experts, perceiving healthcare professionals as having current and specialised knowledge that would be beneficial for them and their expected infant as the following quote illustrates.
“If Dr M told me I had to stand on my head every morning for 10 min, I would do it. I would just do what she would tell me to do..they (doctors)_ are a lot smarter than me.” ( p112)
The amount of knowledge required was affected by women’s individual attitudes; an emerging finding was the impact of the women’s emotions on help-seeking once they noted symptoms and signs of pre-eclampsia. This is discussed in the theme below.
Theme 2: factors affecting help seeking behaviour from perspectives of women and their families’
Subtheme 1 emotions affecting help-seeking
Feelings and emotions were also found to alter women’s help seeking behaviour and the amount of information they required. Fear was reported as affecting behaviour in five of the included studies [33, 35, 38, 39, 41]. Vasconcelos de Azevedo D et al.  found that women who were afraid of the disorder and were aware that they and their infants could be in danger as a consequence, knew they needed to seek urgent medical care. The women wanted to be listened to and needed to understand what was happening to them. Kidner  identified women experienced not only fear but also anger and women felt frustration during their efforts to seek relevant and timely information, as one woman explained.
“I got frustrated with the physician. I was so frustrated I ended up crying at the doctor’s office because I was full of frustration and not feeling very well” ( p 50).
In Barlow et al’s  study three women reported being anxious and scared; one woman had written a list of questions but was too upset to ask them. Another woman felt the doctors used big words or provided conflicting information as “one says one thing and another says another”. Here the perceived power imbalance between the health care professional who used complicated medical language affected the women’s ability to secure an appropriate response for their concerns.
Subtheme 2: social, cultural and economic disparities
Other factors that affected women’s and their families help seeking behaviour reflected social and economic disparities as reported in the study from Bangladesh . In the ‘low performing’ Sylhet district (this is a term used to describe a district which has low literacy levels and a high maternal mortality ratio compared to other districts), family members first administered treatment in the home even after convulsions had started and only when these attempts failed did they consider hospital admission. This was in contrast to a ‘high performing’ district, Jessore, where family members called in medical assistance and transferred the woman to a health facility after the convulsing had started. Reasons proposed for these differences included cultural beliefs i.e. that eclampsia was associated with evil spirits and structural barriers i.e. not being able to locate transport to take the woman to a health facility . One respondent in Syhlet said;
“Dushi (evil spirit) turns on a pregnant women if she stays outdoors in the early morning, in the evening, and at noon, ignoring rules, and heavy bleeding occurs in this case” ( p 161).
The study authors did not include quotes describing pre-eclampsia symptoms and signs but in three cases, the women’s family members brought blessed water from a huzur (spiritual healer) as they believed that the Dushi was the reason for the convulsions.
Other sociocultural differences were also identified in the same study e.g. Sylhet women were less educated making them more reliant on relatives, more conservative with a fear of male service providers possibly attending them in a health facility and physical barriers including greater travel distances between the woman’s home and the healthcare facility.
No other study specifically explored or compared impacts of social and economic disparities. In Canada, a woman’s level of education was not associated with negotiation of participation in their health care decisions or with their level of satisfaction with their involvement in decision making . It is possible the USA, UK, Brazil and Jamaica, had socioeconomic disparities which did affect help seeking, however it was not possible from the studies synthesised to identify differences in comparing women/health care professionals accounts from these perspectives.
Subtheme 3; social networks influencing help-seeking
Three papers identified the influence of women’s social networks on help-seeking behaviour [32, 38, 41]. Although positive emotional support was recognised , the potentially harmful influence of friends and family was also cited i.e. some women received false reassurance after seeking advice from other women regarding symptoms and signs . This is reflected in the advice provided by a relative of a woman from Jessore who had developed a headache prior to fitting.
“Everything was going fine…my daughter-in law told me that she was having headaches after lunch. I told her to lie in bed and to rest. Five minutes later when I came back to the room, I found that she was having convulsions, and her legs and head became curved. We did not wait much longer and took her to the hospital just after this.” ( p165)
Theme 3: factors affecting staff response
Subtheme 1: practitioner-client communications and relationships
There were limited findings on factors affecting healthcare professionals’ responses to women and their families’ presenting with self -diagnosed signs and symptoms of pre-eclampsia. Practitioner-client relationships were mentioned in some studies. In Brewer et al’s  online patient questionnaire in the USA, open ended responses were collected from the question “Is there any other information about this pregnancy that would be helpful to you? Improved provider communication was identified as one of the emergent themes from this question . Desired areas for additional information included symptoms, definition of pre-eclampsia, improved provider communication, risk factors for pre-eclampsia, postpartum pre-eclampsia, closer monitoring, psychological support and complications and dietary concerns . Vasconcelos de Azevedo  also identified a communication gap between women and health professionals with regard to their experiences of pre-eclampsia. For example, fear and risk were associated with the disorder for women, whereas for health care professionals their main focus was framed in terms of physical treatment.
Women were reported as finding the divergence of opinion about their symptoms and signs among health care professionals confusing and conflicting . Barlow et al’s  research highlighted the need for healthcare professionals to be consistent as crucial to enabling women’s positive experiences of care. One woman noted that day and night shift professionals often provided inconsistent information. The quote below illustrates this issue:
“I am fed up with it, cos they tell you different things…when I got brought in, they says you’ll be in for a fortnight and you’ll probably have the baby. And next breath….you’ll probably have the baby in 2–3 days. Then everything is on a level, and they say, we want to keep you until 36 weeks now” ( p163).
Again there was little to inform why inconsistent information was offered to women, but factors such as the model of care provision, the workload of wards or individual health care staff may have influenced the provision of information.
Subtheme 2: Not being taken seriously
In three papers some of the women questioned reported symptoms and signs of pre-eclampsia but did not receive what they perceived to be an appropriate response from the healthcare professionals [34, 41]. An example of this was a young teenager who reported her symptoms to healthcare professionals during attendance at a high risk pregnancy clinic, but was advised to take bed rest and return to the clinic after 1 week. She later developed eclampsia . Nine women from the USA who had had HELLP syndrome with significant symptoms-did not automatically seek medical assistance from healthcare providers. Some asked other older, perceived to be wiser, women about their symptoms, who reassured them that they were normal. Others had then escalated their concerns to health care professionals, but again were told not to worry as their symptoms were perceived as normal or resembled common pregnancy ailments, and advised not to worry . After diagnosis the same symptoms and signs the women had reported were acknowledged as important and dangerous indicators of HELLP syndrome. This left women feeling betrayed after the preliminary delayed recognition and diagnosis. Additionally once admitted, some women felt their symptoms were devalued and treated as normal characteristics of pregnancy , as the following quote illustrates.
“I spent most of the time between throwing up and arguing with the nurse. She was incredible! It was like something out of the movie or something. She was just standing there and hollering at me, saying things like, “You are not actually doing anything to help the pain go away, are you? I think you’re bringing this on yourself. I have already seen how much Demerol they have given you and you shouldn’t be in pain at all. There is no reason for it.” I was just sickened and stopped talking all together.” ( p48)
Here the woman reported that the healthcare professional not only ignored her attempts to raise awareness of her symptoms, but belittled her, which had the effect of preventing the woman voicing her health care concerns again.
Although specific examples were not provided, Vanconcelos de Azevedo et al’s  study highlighted that staff did not listen carefully to the women to understand how they were feeling and usually only considered their own perceptions.
Only one study investigated reasons why healthcare professionals did not respond appropriately to a woman seeking advice on regarding her symptoms. In MacGillivray’s study, where a teenager was told to take bed rest and return again after 1 week, the doctor made his decision as the maternity ward was running over capacity .
Only 10 studies were eligible for inclusion in the narrative synthesis highlighting the limited amount of research available in this area. Furthermore in these studies there was limited evidence of healthcare professionals’ perspectives. Despite this, from the evidence considered in this synthesis, three main themes were identified; women’s knowledge and understanding of pre-eclampsia and potential signs and symptoms of onset; factors affecting help seeking behaviour from the perspectives of women and their families’ and factors affecting staff response. The most dominant theme related to women’s lack of information and understanding of pre-eclampsia. Many wanted information on signs and symptoms, and experienced being offered conflicting information by healthcare professionals as disempowering. The synthesis also identified that some women did not develop noticeable “classic” symptoms or signs of pre-eclampsia or found it difficult to distinguish these from ‘normal’ pregnancy health. This is an important finding as it raises questions about the scope for women and families to contribute to this process given so many were unaware of signs and symptoms.
Many of the themes identified in the findings are supported by research in other health areas, for example that individuals need more information in order to become “the expert patient” , the belief being that by developing education programmes and creating expert patients, individuals are better able to take responsibility for their own self-management. However, expert patient research to date is often confined to individuals with chronic diseases such as diabetes . There is little research exploring what are perceived as “normal” signs and symptoms of pregnancy and how best to differentiate between these and more serious symptoms and signs, which might indicate pre- eclampsia or eclampsia which is an acute medical emergency. important finding was that only one paper linked socioeconomic disparities with help seeking behaviour  and pre-eclampsia. Other studies have identified the significance of literacy levels for help seeking . The authors of a Belgian study suggested that those women at greater risk of severe pre-eclampsia were asylum seekers who did not receive adequate antenatal care as they were unfamiliar with the maternity system of the host country . In the UK, the findings of a recent perinatal mortality report were that women from non-white ethnic groups and women in the most deprived quintile had stillbirth and neonatal death rates twice those of white women and those resident in the least socio-economically deprived areas (Maternal, Newborn and Infant Clinical Outcome Review Programme (MBRRACE-UK) 2016). The lack of findings in this narrative synthesis suggests this is an understudied area.
Another important finding is from the four studies that identified the influence of a family member or partner on a woman’s help seeking behaviour [32, 34, 38, 41]. This ranged from generalised emotional support  to women seeking help from other women regarding signs and symptoms  and receiving false reassurance, to women actually being prevented from getting urgent medical care needed . The opposite was found in a qualitative organisational case study as part of the Birthplace in England research. Of 58 women interviewed regarding an escalation of care requirement, 14 reported speaking up in situations they felt to be urgent. The women also identified their relatives or support partners playing an important role in helping them to speak up  and illustrated how they can act as safety buffers by voicing concerns and pre-empting failures in care .
At times healthcare professionals had difficulties differentiating what women reported as important and requiring urgent escalation of care. Although the research was limited some women described not having their health care concerns responded to appropriately in some situations. Help seeking behaviour among the women could also have been affected by their attitudes and emotions [35, 39–41]. In some cases emotions such as fear for their safety and frustration encouraged women to speak up [35, 41], whereas in other cases emotions such as anxiety and being scared overwhelmed their ability to ask questions . In  paper the perceived power imbalance between the health care professional and woman and the medical language used affected women’s ability to secure an appropriate response to their concerns. The women’s emotions were also affected by the health care workers behaviour supporting Nadler’s  definition of help-seeking as “a three way interactive process that involves the recipient, the helper and the task or problem” . Other studies also identified that women’s attitudes and characteristics themselves affected whether or not they wanted to seek help [39, 40] for example if they wanted to be passive or active in their own care pathways. These studies did not indicate how differing behaviour patterns affected speaking up about signs and symptoms of pre-eclampsia, but possibly those women who relied on the expertise of staff would be less likely to question a health professional’s decision to discount her concerns. These findings also challenge policy assumptions that all women want to actively contribute to their safety.
Thus the role of emotions when seeking help with symptoms and signs of pre-eclampsia cannot be isolated without understanding the complex sociocultural nature of help-seeking. Other authors have identified multiple variables of help-seeking with reference to symptom perception [47–51], but none have researched pregnant women and pre-eclampsia.
This systematic review and narrative synthesis has highlighted the paucity of research in this important area and raises a number of implications for future research. Further research is needed to establish what information is needed, and how and when women and their families would most benefit from it. Understanding women’s typologies; including those who want to be more involved in their care and those who want healthcare professionals to take responsibility, and how this affects their health seeking behaviour, warrants inquiry. This is an underexplored area and needs further investigation with respect to pre-eclampsia. A key finding of this review is that there is very little qualitative research available which explores how healthcare professionals’ responses affect women’s help-seeking with pre-eclampsia.
Implications for practice include health education to inform women and their families about symptoms and signs of pre-eclampsia/eclampsia, and raise awareness that some women may not develop noticeable signs and symptoms of pre-eclampsia or may find it difficult to distinguish these from ‘normal’ pregnancy characteristics. Healthcare professionals also need training and guidance on how and when to offer women information regarding pre-eclampsia and to be made aware that women’s individual attitudes and emotional needs can affect help-seeking. Staff training also needs to address the importance of socio-cultural factors in women’s self-monitoring, sense making of symptoms and signs and help seeking behaviours. Individual hospital guidelines and policies need to be developed accordingly, tailored to the needs of their local population. The new WHO antenatal guidelines recognised the importance of regular, high quality antenatal appointments which should include information on health promotion, and discussion of screening and diagnosis, and disease prevention .
Limitations of the syntheses
One of the limitations of this synthesis was the dearth of research in this area, which resulted in the inclusion of only 10 studies, which had a wide range of aims and methodologies. Mixed method papers were only included if they reported free text comments although it was often unclear how researchers had analysed the free text. For example You et al. [36, 37] stated that the patients’ verbatim responses were recorded and independently rated as or correct or incorrect by their obstetrician. Women at different stages in their pregnancies were also included and the studies addressed a variety of research questions (some of which were quite different to the question asked for this synthesis) potentially shaping the nature of the findings. Capturing women’s views retrospectively and contemporaneously, or narratives gained through repeat interviews over time may also have impacted negatively on the synthesis.
There was no demographic or geographic restriction to selected studies, which were carried out in a number of countries with different health care systems, sources of funding and maternity care clinicians making it difficult to compare results. The study settings included upper, upper middle and lower income countries which also could have affected synthesis of the findings e.g. the ability of an individual to pay for healthcare is likely to impact on help seeking even when presenting with prodromal signs of pre-eclampsia. In addition transport and access issues will vary across the countries.
A further limitation is that any review will be subject to the research is available at the time and may be driven by the researcher’s agenda rather than patient informed priority .
By analysing free text the aim was to capture the user and staff voice. However, by limiting the inclusion criteria to qualitative studies and mixed method studies with free text the scope of review may have been narrowed.
This narrative synthesis found a lack of knowledge and understanding about pre-eclampsia among women and their families’, and a lack of awareness of the symptoms and signs of onset of the disorder. Of importance for healthcare professionals is the finding that not all women present with ‘classic’ symptoms and signs of pre-eclampsia or can distinguish these from normal pregnancy characteristics, with potential psychological, emotional and socio-cultural influences also likely to influence an individual woman’s initial help-seeking behaviour.
Further research into women’s information needs with regards to pre-eclampsia which stresses the importance of attendance at routine antenatal contacts, as well as raising awareness among healthcare professionals that their responses to women who do speak up can impact on women’s help-seeking behaviours is needed.
Care quality commission
The UK economic and social research council
Haemolysis, elevated liver enzymes and low platelet
James lind alliance
Maternal, newborn and infant clinical outcome review programme
National institute for health and care excellence
National perinatal epidemiology unit
One sheet of paper
Patient problem, intervention, comparison and outcome
Royal college of midwives
Royal college of obstetricians and gynaecologist
Setting, perspective, intervention, comparison, evaluation
United States of America
World Health Organisation
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This research was funded by the Health Foundation. Jane Sandall, Debra Bick and Nicola Macintosh were supported by the National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care South London at King’s College Hospital NHS Foundation Trust. The views expressed are those of the author(s) and not necessarily those of the NHS, the NIHR or the Department of Health.
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All data generated or analysed during this study are included in this published article.
WC was the main writer and substantially contributed to conception and design and analysis and interpretation of the data. WC, DB, NM, and JS were involved in revising the article critically for important intellectual content; for giving final approval of the version to be published. WC, DB, NM and JS participated sufficiently in the work to take public responsibility for appropriate portions of the content; and agreed to be accountable for all aspects of the work in ensuring that questions related to the accuracy or integrity of any part of the work are appropriately investigated and resolved. All authors read and approved the final manuscript.
The authors declare that they have no competing interests.
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