Table 10 Healthcare acceptability measurement tool using simple arithmetic equation
Healthcare acceptability measurement tool using simple arithmetic analysis | ||||||
Health Institution: Sub-District of Johannesburg | ||||||
Service: Maternal healthcare | ||||||
Data collection period: 2020/2021 | ||||||
General information | ||||||
Observed | Reference | |||||
Number of included indicators for “Provider” construct | 6 | Minimum 3 | ||||
Number of included indicators for “Healthcare” construct | 6 | Minimum 3 | ||||
Number of included indicators for “Community” construct | 6 | Minimum 3 | ||||
Number of indicator response options (scale) | 3 | Minimum 3 | ||||
Number of participants (sample size) | 359 | ≥ 3 (nber of items x nber of scale) | ||||
Suitability | ||||||
Normalized indicators | Yes | Yes | ||||
Equal number of indicators per construct | Yes | Yes | ||||
Acceptability index | ||||||
Scale range (1–100%) | Mean | Std.dev | Min | Max | ||
Provider index | 63.25 | 16.53 | 8 | 100 | ||
Healthcare Index | 63.46 | 15.96 | 8 | 100 | ||
Community Index | 89.09 | 20.01 | 8 | 100 | ||
Maternal healthcare index | 71.86 | 10.94 | 25 | 97 | ||
List of indicators included | ||||||
Provider construct variables | Healthcare construct variables | Community construct variables | ||||
The doctors and nurses (health workers) explained what to expect when giving birth | The facilities (including waiting area and toilets) are dirty | I had all the support that I needed during my pregnancy from the father of the child | ||||
It is a problem that the health workers DO NOT speak my language | Were you allowed to have a companion during your labour? | I had all the support that I needed from my family | ||||
Was your privacy respected? | How satisfied were you with the service today? | I had all the support that I needed from my friends | ||||
The health workers understood the difficulty of being in labour and assisted me where possible | Did you get referred for follow up care for you and the baby? | I received financial help from the father of the child | ||||
Were you offered fluids? | For birth registration, did you get all the necessary documents? | I received financial help from my family | ||||
I DID NOT receive sufficient pain relief during my labour | Were you told about the child-care grant & where to go for the childcare grant if you qualify? | I received financial help from my friends | ||||
Confirmation of dataset availability | Yes | √ | ||||