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Table 2 Percent distribution of level of women Satisfaction to different components of ANC services, Arba Minch Zuria district, Southwest Ethiopia, March 2016 (n = 405)

From: Determinants of client satisfaction to skilled antenatal care services at Southwest of Ethiopia: a cross-sectional facility based survey

Aspects of Care Status of Satisfaction
Good Satisfied Poor satisfied
Number % Number %
Overall satisfaction to ANC services 277 68.4 128 31.6
Amenities
 Location of the center 194 47.9% 211 52.1%
 Hours of work 247 61% 158 39%
 Ventilation 196 48.4% 219 51.6%
 Sitting arrangement 289 71.4% 116 28.6%
 Cleanness of the center 241 59.5% 164 40.5%
 Cleanness of the Toilet 226 55.8% 179 44.2%
Performance of provider
 Answering questions 290 71.6% 115 28.4%
 Taking history 255 63% 150 37%
 Explanation of problem 271 66.9% 134 33.1%
 Trusting the doctor 289 71.4% 116 28.7%
 Examination time 309 76.3% 96 23.7%
 Explanation of rational for investigation 277 68.4% 128 31.6%
 Explanation of results of Investigation 241 59.5% 164 40.5%
Performance of staff
 Delivering of information 269 66.4% 136 33.6%
 Maintaining Privacy 331 81.7% 74 18.3%