Table 2 Perceived quality item scores by type of health facility, Kaski district, Nepal, 2012

19.37 (3.50)

19.35 (3.20)

23.14 (3.43)

<0.001

Adequacy of health staff

2.75 (0.64)

3.14 (0.61)

3.38 (0.53)

Health staff suited to women’s health

2.69 (0.68)

3.10 (0.60)

3.40 (0.49)

Adequacy of room

3.01 (0.49)

2.54 (0.70)

3.32 (0.55)

Adequacy of water

2.76 (0.78)

2.44 (0.71)

3.30 (0.58)

Environment clean

2.84 (0.62)

2.41 (0.70)

3.36 (0.56)

Adequacy of medical equipment

2.53 (0.63)

2.95 (0.58)

3.38 (0.56)

Distance

2.78 (0.61)

2.75 (0.59)

3.00 (0.69)

23.01 (2.03)

23.42 (3.22)

25.88 (3.61)

<0.001

Examine well

2.88 (0.35)

3.02 (0.62)

3.34 (0.59)

Staff capable

2.83 (0.37)

3.00 (0.56)

3.36 (0.52)

Prescription of drugs

2.96 (0.29)

2.97 (0.54)

3.30 (0.54)

Quality of drugs

2.84 (0.48)

3.00 (0.52)

3.26 (0.52)

Availability of drugs

2.77 (0.52)

2.87 (0.58)

3.12 (0.65)

Privacy

2.76 (0.53)

2.68 (0.66)

3.16 (0.61)

Unnecessary act

3.07 (0.35)

3.02 (0.30)

3.06 (0.23)

Adequacy of information

2.85 (0.52)

2.82 (0.61)

3.28 (0.53)

14.55 (1.78)

13.27 (2.60)

15.36 (2.38)

<0.001

Openness to patients

2.87 (0.49)

2.64 (0.65)

3.08 (0.60)

Compassion for patients

2.91 (0.46)

2.60 (0.64)

3.00 (0.57)

Respect for patients

2.96 (0.33)

2.56 (0.61)

2.98 (0.62)

Time devoted to patients

2.94 (0.31)

2.69 (0.56)

3.22 (0.54)

Honesty

2.85 (0.50)

2.77 (0.53)

3.08 (0.52)

Total score

56.93 (6.73)

56.04 (7.86)

64.38 (8.55)

<0.001

(min 20, max 80)