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Table 5 Component matrix for the Waray CSQ-8 for the last baby delivery (n = 106)

From: Reliability tests and validation tests of the client satisfaction questionnaire (CSQ-8) as an index of satisfaction with childbirth-related care among Filipino women

Items Component
(Abbreviated) 1 2 3 4 5 6 7 8
1. Quality of service 0.739 0.138 -0.124 -0.338 0.417 -0.303 0.128 -0.149
2. Kind of service 0.533 0.291 0.775 -0.081 -0.017 0.132 0.071 -0.039
3. Met needs 0.756 0.204 -0.299 0.050 -0.264 0.181 0.438 0.007
4. Recommend to a friend 0.714 -0.556 -0.003 -0.025 -0.128 0.153 -0.123 -0.355
5. Amount of help 0.728 0.126 0.052 0.416 -0.252 -0.449 -0.119 -0.004
6. Deal with problems 0.732 0.126 -0.138 -0.493 -0.229 0.050 -0.298 0.205
7. Overall satisfaction 0.696 0.301 -0.176 0.384 0.325 0.301 -0.223 0.022
8. Come back 0.667 -0.612 0.139 0.096 0.175 -0.018 0.125 0.325