Table 1 WHO framework for improving the quality of care for mother and new-born around the time of childbirth
WHO quality of care standard | Definition |
|---|---|
Evidence-based practices for routine care and management of complications | Every woman and newborn receives routine, evidence-based care and management of complications during labour, childbirth and the early postnatal period, according to WHOÂ guidelines |
Actionable information systems | The health information system enables use of data to ensure early, appropriate action to improve the care of every woman and newborn |
Functioning referral systems | Every woman and newborn with condition(s) that cannot be dealt with effectively with the available resources is appropriately referred |
Effective communication | Communication with women and their families is effective and responds to their needs and preferences |
Respect and preservation of dignity | Women and newborns receive care with respect and can maintain their dignity |
Emotional support | Every woman and her family are provided with emotional support that is sensitive to their needs and strengthens the woman’s capabilit |
Competent, motivated personnel | For every woman and newborn, competent, motivated staff are consistently available to provide routine care and manage complications |
Availability of essential physical resources | The health facility has an appropriate physical environment, with adequate water, sanitation and energy supplies, medicines, supplies and equipment for routine maternal and newborn care and management of complications |