Mistreatment typology | Index | Questions/indicators |
---|---|---|
Abuse (physical, verbal, and sexual) | Abuse during labor or birth | Question 285. Were you or your newborn physically, verbally, or sexually abused during labor or childbirth or after birth? |
Stigma and discrimination | Religious/cultural standards not met | Question 284. Did the health service meet your religious and cultural birthing practice needs? |
Failure to meet professional standards of care | Not staying at least 24 h | Question 241. Did you stay at the health facility for at least 24 h after an uncomplicated vaginal birth? |
Baby not examined in presence of women | Question 276. Did a medical doctor examine your baby while you were present? | |
Baby not examined before discharge | Question 277. Did a health worker examine your baby before discharge? | |
Not adequately informed on the care provided | Question 280. Were you adequately informed by the care provider about examinations, actions, and decisions taken for your care? | |
Refusal of care due to inability to pay | Question 287 Were you refused care because of inability to pay? | |
Poor rapport between women and providers | Not counseled on maternal danger signs | Question 272. Did the health worker counsel you on danger signs of the mother during delivery and postnatal period? |
Not counseled on neonatal danger signs | Question 274. Did the health worker counsel you on danger signs of baby during delivery and the postnatal period? | |
Not counseled before discharge | Question 278. Before discharge, did you receive counseling from a skilled health service provider? | |
Not counseled on exclusive breastfeeding | Question 248. Did you receive written or verbal information and counseling on exclusive breastfeeding until 6 complete months before discharge? | |
No opportunity to discuss any concerns | Question 279. Were you given the opportunity to discuss any concerns and preferences? |