Theme | Categories | Sub-categories | Codes |
---|---|---|---|
Non-informative audit tool provides unreliable data for review | Inadequate instrument | Irrelevant information | Irrelevant information from maternal death instruments |
Inadequate forms | Inadequate and/or reliable maternal audit forms | ||
Incomplete instruments | Instruments cannot provide all the necessary information surrounding maternal death | ||
Supporting informative data | The need for supporting data | The reviewers urged supporting data | |
Collecting additional document | Collecting data staff providing additional documents in maternal care | ||
Inaccurate information | Inaccuracy | Out of sync information in referral case | |
Reviewers distrust the data provided by the hospital | |||
Unreliable data | |||
Accuracy of maternal death data | |||
Data falsification | |||
Unstandardized clinical indicators and the practice of “sharp downward, blunt upward” | The ignorance of the reviewer to use clinical standards to identify the gap | Clinical experience | Review based on clinical experience only |
“Medicine is an art “perspective | Review based on the belief that medicine is an art | ||
Personal perception | Review based on the personal perceptions | ||
Tendency to associate the problem in the lower-level health facility | Reluctant to review the case involved senior colleagues | ||
“Sharp downward, blunt upward” | |||
Personal initiative to use clinical standards for an objective review | An objective review | The external reviewers are more objective | |
A personal initiative by an external reviewer to use clinical guideline | An initiative of the external reviewer to use the national clinical guideline to identify the problem | ||
Unaccountable hospital support and lack of leadership commitment | Lack of commitment to the implementation of the role of audit | Inadequate support of the management team to the role of audit | Failure to comply with the terms of agreement of MDA |
DHO needs an advocacy process involved the external review | |||
Failure to comply with proactivity in providing information | Failure to provide information of maternal death | ||
Challenging communication to obtain data from hospital | |||
Difficulty of DHO to implement the recommendation to the hospital | Lack of recognizance to DHO authority | Hospital decision-makers disrespect to the DHO team | |
Poor awareness of DHO of their authority over the hospitals | |||
Lack of commitment to attend and understanding the audit feedback | Poor attendance of hospital decision-makers to audit meeting | ||
Absence of adapted practice based on recommendation | |||
Adherence | Collaboration to implement recommendation | ||
Challenges in the implementation | |||
Adherence of higher-level health facilities | |||
Recommendation to hospital | |||
Blaming culture, minimal training, and insufficient MDA committee’ skills | Failure to internalize the principles of audit | ‘Blaming culture’, leading to the reduction of a set of review processes into merely a ‘disciplinary process’ | |
Punitive actions by reviewers in terms of revealing personal and institutional information to the public | |||
Lack of knowledge to program an MDA | Insufficient training of audit committee Incompatible education background | ||
Lack of training | |||
Frequent staff rotation | |||
Failed to translate recommendation into policy | Lack of specificity of recommendation Absence of cross-sectoral partnership between stakeholders Poor budgeting allocation |