Table 2 Descriptions of respectful postnatal care
Respectful maternity care | ||
|---|---|---|
Themes | Sub themes | Content quotes |
Positive experiences of respectful care | Women value respectful and kind treatment [36, 37, 39, 42, 48, 49] | “We would want an audience with the District Nursing Officer to tell her that she should recruit people who have the love to serve everyone with respect.” – [36] “I feel like [the trainees] are the ones who work with [more] commitment than those … qualified [nurses]. These trainees they are not experienced … but if I [could] choose who [should help me], I would go for a trainee … because he or she is going to be fair … It’s not about being qualified, it’s about the … kind of services.” [37] |
Choosing to access services where healthcare workers are respectful [37, 48] | “those doctors, those who treat us at X [name of community/clinic] [are friendly], which is why when another day they told me they would give transfer to Y [name of community/clinic] I told them I would rather pay that fare [higher fare to go to X clinic] and go to X [name of community/clinic]. They are friendly, and they give you the chance to ask the questions that you want. There you are free.”[48] | |
Women-centred care | “While I was giving birth [at home], the placenta could not come out safely, but when I went to the hospital, I was helped by a welcoming doctor who left all what he was doing to come and attend to me.” – [49, 45] | |
Support from health care providers [49] | “I just feel that we need support from them. If the nurse is supportive, then that's all I need her to have.” – [49] | |
“I would not feel discriminated if I do not breastfeed my baby… because we were attending the teachings at the MCH [mother and child health] clinics, they [the nurses] emphasized to us that ‘this time, it is your responsibility, you can choose for yourself the feeding method you want to use to raise your baby with’…these are the things I can tell others [members of community who question her breastfeeding practices]’.” – [48] | ||
“… it’s best that there’s actually communication… [so] that you can actually tell them everything that you’re experiencing [and] they can actually help you.”[37] | ||