Table 2 Internal reliability for the Respectful Care Questionnaire and its subscales (N = 150)
From: Psychometric properties of a Persian version of respectful maternity care questionnaire
Item-total correlation (r) | Cronbach’s Alpha if Item Deleted | Cronbach’s Alpha for subscales | Total Cronbach alpha | |||
|---|---|---|---|---|---|---|
Friendly care | 0.839 N = 150 | |||||
Q.1 I felt that health workers cared for me with a kind approach | 0.709 | 0.764 | 0.813 | |||
Q.2 The health workers treated me in a friendly manner | 0.644 | 0.777 | ||||
Q.3 The health workers talked positively about pain and relief | 0.614 | 0.787 | ||||
Q.4 The health worker showed his/her concern and empathy | 0.784 | 0.747 | ||||
Q.5 All health workers treated me with respect as an individual | 0.552 | 0.795 | ||||
Q.6 The health workers spoke to me in a language that I could understand | 0.343 | 0.825 | ||||
Q.7 The health provider called me by my name | 0.276 | 0.830 | ||||
Abuse- discrimination- Free Care | ||||||
Q.8 The health worker responded to my needs whether or not I asked | 0.264 | 0.598 | 0. 469 | |||
Q.9 The health provider slapped me during delivery for different reasons | 0.458 | 0.332 | ||||
Q.10 The health workers shouted at me because I haven’t done what I was told | 0.347 | 0.283 | ||||
Free Care | ||||||
Q.11 I was kept waiting for a long time before receiving service. | 0.646 | −0.010 | 0. 580 | |||
Q.12 I was allowed to practice cultural rituals in the facility. | −0.063 | 0.795 | ||||
Q.13 Service provision was delayed due to the health facilities’ internal problem. | 0.675 | −0.059 | ||||
Timely Care | ||||||
Q.14 Some of the health workers did not treat me well because of some personal attribute. | 0.452 | – | 0.516 | |||
Q.15 Some health workers insulted me and my companions due to my personal attributed. | 0.452 | – | ||||