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Table 4 Maternal response on each satisfaction assessing question in delivery care services, Bahir Dar city health facilities, 2018 (n = 894)

From: Maternal satisfaction among vaginal and cesarean section delivery care services in Bahir Dar city health facilities, Northwest Ethiopia: a facility-based comparative cross-sectional study

Variables

Vaginal delivery

Cesarean Section Delivery

Very Dissatisfied

Dissatisfied

Neutral

Satisfied

Very Satisfied

Very Dissatisfied

Dissatisfied

Neutral

Satisfied

Very Satisfied

n (%)

n (%)

n (%)

n (%)

n (%)

n (%)

n (%)

n (%)

n (%)

n (%)

Have you satisfied with waiting time to see health workers

7 (1.6)

45 (10)

13 (2.9)

220 (49.1)

163 (36.4)

18 (4.0)

111 (24.9)

8 (1.8)

154 (34.5)

155 (34.8)

Privacy maintained by health staff during care

6 (1.3)

39 (8.7)

6 (1.3)

224 (50)

173 (38.6)

18 (4.0)

114 (0.9)

4 (25.6)

132 (29.6)

178 (39.9)

Encouraging and supporting at delivery by health staff

9 (2.0)

31 (6.9)

3 (0.7)

225 (50.2)

180 (40.2)

19 (4.3)

105 (23.5)

8 (1.8)

141 (31.6)

173 (38.8)

Politeness courtesy and respect

12 (2.7)

31 (6.9)

5 (1.1)

207 (46.2)

193 (43.1)

19 (4.3)

110 (24.7)

6 (1.3)

132 (29.6)

179 (40.1)

Availability of medical facility in the ward

19 (2.7)

55 (6.9)

20 (1.1)

176 (46.2)

178 (43.1)

20 (4.5)

71 (15.9)

13 (2.9)

166 (37.2)

176 (39.5)

Advice and counseling after your baby delivered

16 (3.6)

53 (11.8)

11 (2.5)

195 (43.5)

173 (38.6)

20 (4.5)

107 (24)

11 (2.5)

145 (32.5)

163 (36.5)

Overall cleanliness of the facility

28 (6.2)

82 (18.3)

15 (3.3)

166 (37.1)

157 (35)

29 (6.5)

137 (30.7)

12 (2.7)

110 (24.7)

158 (35.4)

Access and cleanness of the toilet

45 (10)

113 (25.2)

7 (1.6)

142 (31.7)

141 (31.5)

72 (16.1)

148 (33.2)

3 (0.7)

79 (17.7)

144 (32.3)

Waiting area cleanness and comfort

33 (7.4)

105 (23.4)

10 (2.2)

148 (33)

152 (33.9)

34 (7.6)

143 (32.1)

8 (1.8)

100 (22.4)

161 (36.1)

Availability of bed in the ward

44 (9.8)

111 (24.8)

2 (0.4)

134 (29.9)

157 (35)

40 (9.0)

146 (32.7)

6 (1.3)

92 (20.6)

162 (36.3)