Table 1 Seven dimensions of patient-centered care, inspired by Gerteis, Edgman-Levitan, and Daley [24]
Respecting patients’ values, preferences, and needs Subjective quality of life, needs, autonomy, and sense of well-being | Physical comfort Pain management, activities, and hospital environment |
Coordination and integration of clinical care Clear delegation of responsibility, effective communication between health team members, and administrative and organizational support | Information, communication, and education Giving women knowledge about and clear understanding of status, progress, prognosis, processes of care, and self-care options |
Transition and continuity Understanding of planning of care, supporting resources, and relevant information at discharge | Emotional support and alleviation of fear and anxiety Relief of anxiety regarding care and treatment and impact on self and family |
Involvement of family and friends Support, accommodation, encouragement, and recognition of role and needs of family |