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Table 2 Number of women’s suggestions by domain of quality of care

From: Women’s suggestions on how to improve the quality of maternal and newborn hospital care: a qualitative study in Italy using the WHO standards as framework for the analysis

Domain of quality of care

On total women

(N = 392) a

On total comments

(N = 966)

Provision

45 (11.5)

48 (5.0%)

Experience

222 (56.6)

316 (32.7%)

Human and physical resource

217 (55.4)

355 (36.7%)

Not included in the WHO Standards

136 (34.7)

158 (16.4%)

Not including a suggestion

89 (9.2%)

89 (9.2%)

  1. a Most women made more than one comment, therefore the total exceeds 100%