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Table 2 Mean percentages of QoC scores for different components of antenatal care and postnatal care services by type of study facilities

From: Quality of maternal and newborn healthcare services in two public hospitals of Bangladesh: identifying gaps and provisions for improvement

Components of antenatal and postnatal care services

% of QoC score by type of facility

DH

MCWC

Number of activities observeda

Mean % of activities

performed

Number of activities observeda

Mean % of activities

performed

Antenatal care

 Rapid initial evaluation

6–7

15.5

6–7

14.8

 Cordial and respectful receiving

4–5

57.1

3–5

59.4

 Obstetrical history-taking

5–9

57.1

6–9

60.8

 General medical history-taking

8

30.2

8

17.7

 Physical and obstetric examination

10–23

15.3

6–23

57

 Individualized care, based on findings and protocols

8–11

32.7

7–11

32.1

 Birth planning

13

1.5

13

4.5

 Care planning

5

36.1

5

48.9

Postnatal care

 Rapid initial assessment

12–13

35.3

12–13

29.0

 Cordial and respectful receiving

1–2

40.0

1–2

15.6

 Verification of existing clinical records or opening of new one by appropriate history-taking

4

41.3

4

19.4

 Routine physical examination

14

13.6

13–14

18.3

 Individualized care, based on findings and protocols

19–25

28.1

20–25

37.4

 Advice on danger signs of postpartum period

9

6.1

9

13.6

 Referral of mother if needed

4

50.0

b

 Assessment of the condition of newborn

1–18

25.9

15–18

14.2

 Management of neonates and showing breastfeeding position

3

0.0

3

5.9

 Counseling on care of baby

9

7.2

9

34.0

 Advice on baby’s danger signs

6–7

0.0

6–7

22.0

  1. QoC Quality of care, DH District hospital, MCWC Mother and child welfare centre
  2. aNumber of applicable activities varied from case to case
  3. bNo case was available for this component during the study period