Table 4 Percentage of women who perceived each item in the CPQIPNC questionnaire as “good” or “very good” (N = 1265)
Domain and Item | Number | Percentage (%) | |
|---|---|---|---|
Interpersonal care | |||
1 | Woman’s perception about the friendliness shown towards her by the HCWsa in the Postnatal Ward | 1210 | 95.7 |
2 | Woman’s perception about the patience shown by the HCWs when she did not cooperate with them | 1166 | 92.2 |
3 | Woman’s perception about the promptness of the attention given by the HCWs when she needed it | 1194 | 94.4 |
4 | Woman’s perception about the availability of pain relief during the postpartum period | 1233 | 97.4 |
5 | Woman’s perception about the way her privacy was respected by the HCWs in the Postnatal Ward | 1249 | 98.8 |
6 | Woman’s perception about the willingness of the health care workers to discuss about her concerns | 1155 | 91.3 |
7 | Woman’s perception about the way health care workers treated her family members | 1203 | 95.1 |
Technical care and Information | |||
8 | Woman’s perception about the help given for initiation of breast feeding in the labour room | 1224 | 96.8 |
9 | Woman’s perception about the help she received from the health care workers to take care of the baby | 1191 | 94.2 |
10 | Woman’s perception about the help she received from the health care workers to take care of herself | 1163 | 91.9 |
11 | Woman’s perception about the adequacy of information given to take care of the baby | 1200 | 94.8 |
12 | Woman’s perception about the adequacy of information given on proper method of breast feeding | 1237 | 97.8 |
13 | Woman’s perception about the adequacy of information to identify danger signalsb following delivery, for the mother & the baby | 1163 | 91.9 |
14 | Woman’s perception about the skills of the HCWs to identify and manage health issues of the baby | 1225 | 96.9 |
15 | Woman’s perception about the skills of the HCWs to identify and manage health issues in relation to her | 1219 | 96.4 |
16 | Woman’s perception about adequacy of information received to clarify any issues she had | 1169 | 92.4 |
Ward facilities and Cleanliness | |||
17 | Woman’s perception about the Cleanliness of the ward | 1222 | 96.6 |
18 | Woman’s perception about the Cleanliness of the toilets & washrooms | 1032 | 81.1 |
19 | Woman’s perception about adequacy of space in the postnatal ward | 1114 | 88.0 |
20 | Woman’s perception about the availability of adequate facilities in the ward in relation to the number of patients | 1124 | 88.8 |
21 | Woman’s perception about adequacy of delivery beds in the labour room | 1235 | 97.7 |
22 | Woman’s perception about the availability of adequate numbers of HCWs | 1232 | 97.4 |
23 | Woman’s perception about the ability to get some rest in the postnatal ward (without the interferences such as light, noise, ward activities) | 1130 | 89.3 |