Fig. 2

WHO Quality of Care Framework. This figure shows the concept of quality of care of WHO framework, and focusing on the provision of care and experience of care, such as, routine care, effective communication, respect-dignity, competent and motivation, and essential physical resources for this study. The data was analyzed using the concepts of the quality of care of WHO framework as mentioned above that all meaningful sentences were labeled based on the code tree using thematic coding and looking mainly at aspects of provision and experience of cares, staff competent, and materials