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Table 1 Issues, doula activities, identified overarching theme and subthemes

From: “Being the best person that they can be and the best mum”: a qualitative study of community volunteer doula support for disadvantaged mothers before and after birth in England

Issues for pregnant women and new mothers

Volunteer doula activities

Subthemes, reflecting potential impact on women

Overarching theme

Low mood

Anxiety

Stress

Non-judgmental, non-professional active listening

Relationship-building

Emotional availability

Overcoming stress, anxiety and unhappiness

Supporting the mother to succeed and flourish

Lack of information

No family from whom to learn skills

Providing evidence based information on pregnancy, birth, baby care

Supporting development of parenting skills

Not giving advice

Giving relevant public health messages

Becoming knowledgeable and skilful

Poor self-esteem

Lack of confidence

Low self-efficacy

Undervalued and overwhelmed

Giving time, attention, respect

Affirmation

Respecting choices

Showing care and concern

Supporting manageable steps to success

Developing self-esteem and self-efficacy

Unfamiliarity with healthcare system

Lack of confidence

Difficulties communicating with healthcare professionals

Accompanying

Helping with questions

Helping with understanding

Using services effectively

Social isolation

Low awareness of services

Facilitating links with the community

Supporting social contact with other mothers

Becoming locally connected