TY - JOUR AU - Freedman, L. P. AU - Ramsey, K. AU - Abuya, T. AU - Bellows, B. AU - Ndwiga, C. AU - Warren, C. E. AU - Kujawski, S. AU - Moyo, W. AU - Kruk, M. E. AU - Mbaruku, G. PY - 2014 DA - 2014// TI - Defining disrespect and abuse of women in childbirth: a research, policy and rights agenda JO - Bull World Health Organ VL - 92 UR - https://doi.org/10.2471/BLT.14.137869 DO - 10.2471/BLT.14.137869 ID - Freedman2014 ER - TY - BOOK AU - Hastings, M. B. PY - 2015 DA - 2015// TI - Pulling back the curtain on disrespect and abuse: the movement to ensure respectful maternity care PB - White Ribbon Alliance CY - Washington, DC ID - Hastings2015 ER - TY - JOUR AU - Vogel, J. P. AU - Bohren, M. A. AU - Tunçalp, Ő. AU - Oladapo, O. T. AU - Gülmezoglu, A. M. PY - 2016 DA - 2016// TI - Promoting respect and preventing mistreatment during childbirth JO - BJOG VL - 123 UR - https://doi.org/10.1111/1471-0528.13750 DO - 10.1111/1471-0528.13750 ID - Vogel2016 ER - TY - JOUR AU - Asefa, A. AU - Bekele, D. PY - 2015 DA - 2015// TI - Status of respectful and non-abusive care during facility-based childbirth in a hospital and health centers in Addis Ababa, Ethiopia JO - Reprod Health VL - 12 UR - https://doi.org/10.1186/s12978-015-0024-9 DO - 10.1186/s12978-015-0024-9 ID - Asefa2015 ER - TY - JOUR AU - Asuquo, E. E. J. AU - Etuk, S. J. AU - Duke, F. PY - 2000 DA - 2000// TI - Staff attitude as barrier to the utilization of University of Calabar Teaching Hospital for obstetric care JO - Afr J Reprod Health VL - 4 UR - https://doi.org/10.2307/3583450 DO - 10.2307/3583450 ID - Asuquo2000 ER - TY - BOOK PY - 2011 DA - 2011// TI - “Stop making excuses”: accountability for maternal health care in South Africa PB - Human Rights Watch CY - New York, NY ID - ref6 ER - TY - STD TI - Kruk ME, Kujawski S, Mbaruku G, Ramsey K, Moyo W, Freedman LP. Disrespectful and abusive treatment during facility delivery in Tanzania: a facility and community survey. Health Policy Plan. 2014:1–8. ID - ref7 ER - TY - JOUR AU - McMahon, S. A. AU - George, A. S. AU - Chebet, J. J. AU - Mosha, I. H. AU - Mpembeni, R. N. M. AU - Winch, P. J. PY - 2014 DA - 2014// TI - Experiences of and responses to disrespectful maternity care and abuse during childbirth; a qualitative study with women and men in Morogoro region, Tanzania JO - BMC Pregnancy Childbirth. VL - 14 UR - https://doi.org/10.1186/1471-2393-14-268 DO - 10.1186/1471-2393-14-268 ID - McMahon2014 ER - TY - JOUR AU - Okafor, I. I. AU - Ugwu, E. O. AU - Obi, S. N. PY - 2015 DA - 2015// TI - Disrespect and abuse during facility-based childbirth in a low-income country JO - Int J Gynaecol Obstet VL - 128 UR - https://doi.org/10.1016/j.ijgo.2014.08.015 DO - 10.1016/j.ijgo.2014.08.015 ID - Okafor2015 ER - TY - JOUR AU - Prytherch, H. AU - Kagoné, M. AU - Aninanya, G. A. AU - Williams, J. E. AU - Kakoko, D. C. V. AU - Leshabari, M. T. AU - Yé, M. AU - Marx, M. AU - Sauerborn, R. PY - 2013 DA - 2013// TI - Motivation and incentives of rural maternal and neonatal health care providers: a comparison of qualitative findings from Burkina Faso, Ghana and Tanzania JO - BMC Health Serv Res VL - 13 UR - https://doi.org/10.1186/1472-6963-13-149 DO - 10.1186/1472-6963-13-149 ID - Prytherch2013 ER - TY - JOUR AU - Rahmani, Z. AU - Brekke, M. PY - 2013 DA - 2013// TI - Antenatal and obstetric care in Afghanistan—a qualitative study among health care receivers and health care providers JO - BMC Health Serv Res VL - 13 UR - https://doi.org/10.1186/1472-6963-13-166 DO - 10.1186/1472-6963-13-166 ID - Rahmani2013 ER - TY - JOUR AU - Kujawski, S. AU - Mbaruku, G. AU - Freedman, L. P. AU - Ramsey, K. AU - Moyo, W. AU - Kruk, M. E. PY - 2015 DA - 2015// TI - Association between disrespect and abuse during childbirth and women’s confidence in health facilities in Tanzania JO - Matern Child Health J VL - 19 UR - https://doi.org/10.1007/s10995-015-1743-9 DO - 10.1007/s10995-015-1743-9 ID - Kujawski2015 ER - TY - JOUR AU - Mannava, P. AU - Durrant, K. AU - Fisher, J. AU - Chersich, M. AU - Luchters, S. PY - 2015 DA - 2015// TI - Attitudes and behaviours of maternal health care providers in interactions with clients: a systematic review JO - Glob Health VL - 11 UR - https://doi.org/10.1186/s12992-015-0117-9 DO - 10.1186/s12992-015-0117-9 ID - Mannava2015 ER - TY - JOUR AU - Miller, S. AU - Lalonde, A. PY - 2015 DA - 2015// TI - The global epidemic of abuse and disrespect during childbirth: history, evidence, interventions, and FIGO’s mother-baby friendly birthing facilities initiative JO - Int J Gynaecol Obstet VL - 131 UR - https://doi.org/10.1016/j.ijgo.2015.02.005 DO - 10.1016/j.ijgo.2015.02.005 ID - Miller2015 ER - TY - JOUR AU - Sword, W. AU - Heaman, M. I. AU - Brooks, S. AU - Tough, S. AU - Janssen, P. A. AU - Young, D. AU - Kingston, D. AU - Helewa, M. E. AU - Akhtar-Danesh, N. AU - Hutton, E. PY - 2012 DA - 2012// TI - Women’s and care providers’ perspectives of quality prenatal care: a qualitative descriptive study JO - BMC Pregnancy Childbirth. VL - 12 UR - https://doi.org/10.1186/1471-2393-12-29 DO - 10.1186/1471-2393-12-29 ID - Sword2012 ER - TY - BOOK PY - 2015 DA - 2015// TI - The prevention and elimination of disrespect and abuse during facility-based childbirth PB - Department of Reproductive Health and Research, WHO CY - Geneva, Switzerland ID - ref16 ER - TY - STD TI - Ramsey M. Ethiopia gender assessment. Chapel Hill, NC: IntraHealth International, 2012. http://www.intrahealth.org/page/ethiopia-gender-assessment. Accessed 23 May 2016. UR - http://www.intrahealth.org/page/ethiopia-gender-assessment ID - ref17 ER - TY - JOUR AU - Tilahun, M. AU - Mengistie, B. AU - Egata, G. AU - Reda, A. A. PY - 2012 DA - 2012// TI - Health workers’ attitudes toward sexual and reproductive health services for unmarried adolescents in Ethiopia JO - Reprod Health VL - 9 UR - https://doi.org/10.1186/1742-4755-9-19 DO - 10.1186/1742-4755-9-19 ID - Tilahun2012 ER - TY - JOUR AU - Abuya, T. AU - Ndwiga, C. AU - Ritter, J. AU - Kanya, L. AU - Bellows, B. AU - Binkin, N. AU - Warren, C. E. PY - 2015 DA - 2015// TI - The effect of a multi-component intervention on disrespect and abuse during childbirth in Kenya JO - BMC Pregnancy Childbirth. VL - 15 UR - https://doi.org/10.1186/s12884-015-0645-6 DO - 10.1186/s12884-015-0645-6 ID - Abuya2015 ER - TY - JOUR AU - Bhattacharyya, S. AU - Issac, A. AU - Rajbangshi, P. AU - Srivastava, A. AU - Avan, B. I. PY - 2015 DA - 2015// TI - “Neither we are satisfied nor they”—users and provider’s perspective: a qualitative study of maternity care in secondary level public health facilities, Uttar Pradesh, India JO - BMC Health Serv Res VL - 15 UR - https://doi.org/10.1186/s12913-015-1077-8 DO - 10.1186/s12913-015-1077-8 ID - Bhattacharyya2015 ER - TY - JOUR AU - Hassan-Bitar, S. AU - Narrainen, S. PY - 2011 DA - 2011// TI - “Shedding light” on the challenges faced by Palestinian maternal health-care providers JO - Midwifery VL - 27 UR - https://doi.org/10.1016/j.midw.2009.05.007 DO - 10.1016/j.midw.2009.05.007 ID - Hassan-Bitar2011 ER - TY - JOUR AU - Karkee, R. AU - Lee, A. H. AU - Pokharel, P. K. PY - 2014 DA - 2014// TI - Women’s perceptions of quality of maternity services: a longitudinal survey in Nepal JO - BMC Pregnancy Childbirth. VL - 14 UR - https://doi.org/10.1186/1471-2393-14-45 DO - 10.1186/1471-2393-14-45 ID - Karkee2014 ER - TY - JOUR AU - Pettersson, K. O. AU - Johansson, E. AU - Pelembe, M. F. AU - Dgedge, C. AU - Christensson, K. PY - 2006 DA - 2006// TI - Mozambican midwives’ views on barriers to quality perinatal care JO - Health Care Women Int VL - 27 UR - https://doi.org/10.1080/07399330500457994 DO - 10.1080/07399330500457994 ID - Pettersson2006 ER - TY - JOUR AU - Miller, S. AU - Cordero, M. AU - Coleman, A. L. AU - Figueroa, J. AU - Brito-Anderson, S. AU - Dabagh, R. AU - Calderon, V. AU - Caceres, F. AU - Fernandez, A. J. AU - Nunez, M. PY - 2003 DA - 2003// TI - Quality of care in institutionalized deliveries: the paradox of the Dominican Republic JO - Int J Gynaecol Obstet VL - 82 UR - https://doi.org/10.1016/S0020-7292(03)00148-6 DO - 10.1016/S0020-7292(03)00148-6 ID - Miller2003 ER - TY - BOOK AU - Joseph, G. PY - 2015 DA - 2015// TI - Namibia ranked 17th globally for press freedom. Namibian Sun ID - Joseph2015 ER - TY - BOOK AU - Jonas, N. W. PY - 2011 DA - 2011// TI - Health workers’ bad attitudes towards patients. Namibian Sun ID - Jonas2011 ER - TY - BOOK AU - Shinana, K. PY - 2015 DA - 2015// TI - No care, no empathy. Namibian Sun ID - Shinana2015 ER - TY - BOOK AU - Vries, K. PY - 2013 DA - 2013// TI - Serious indictment of Ministry of Health. Windhoek Observer ID - Vries2013 ER - TY - BOOK PY - 2014 DA - 2014// TI - The Namibia Demographic and Health Survey 2013 PB - Ministry of Health and Social Services and ICF International CY - Windhoek, Namibia and Rockville, Maryland, USA ID - ref29 ER - TY - STD TI - Ministry of Health and Social Services. Report of the prevalence and contributing factors of facility-based maternal and neonatal deaths in five regions of Namibia (Erongo, Hardap, //Karas, Khomas, Omaheke) during 2010–2012: Survey report. Mariental, Namibia: Hardap Regional Health Directorate, 2014. http://www.intrahealth.org/files/media/report-of-the-prevalence-and-contributing-factors-of-facility-based-maternal-and-neonatal-deaths-in-five-regions-of-namibia-erongo-hardap-karas-khomas-omaheke-during-2010-2012/NamibiaMMRStudy.pdf. UR - http://www.intrahealth.org/files/media/report-of-the-prevalence-and-contributing-factors-of-facility-based-maternal-and-neonatal-deaths-in-five-regions-of-namibia-erongo-hardap-karas-khomas-omaheke-during-2010-2012/NamibiaMMRStudy.pdf ID - ref30 ER - TY - STD TI - Jacob N. Career focus: nursing. The Namibian, October. 2014;28 ID - ref31 ER - TY - JOUR AU - Faye, A. AU - Fournier, P. AU - Diop, I. AU - Philibert, A. AU - Morestin, F. AU - Dumont, A. PY - 2013 DA - 2013// TI - Developing a tool to measure satisfaction among health professionals in sub-Saharan Africa JO - Hum Resour Health VL - 11 UR - https://doi.org/10.1186/1478-4491-11-30 DO - 10.1186/1478-4491-11-30 ID - Faye2013 ER - TY - CHAP PY - 2012 DA - 2012// TI - Verbal autopsy standards: the 2012 WHO verbal autopsy instrument BT - Release candidate PB - WHO CY - Geneva, Switzerland ID - ref33 ER - TY - JOUR AU - Hsieh, H. -. F. AU - Shannon, S. E. PY - 2005 DA - 2005// TI - Three approaches to qualitative content analysis JO - Qual Health Res VL - 15 UR - https://doi.org/10.1177/1049732305276687 DO - 10.1177/1049732305276687 ID - Hsieh2005 ER - TY - JOUR AU - Wesson, J. AU - McQuide, P. AU - Viadro, C. AU - Titus, M. AU - Forster, N. AU - Trudeau, D. AU - Corbett, M. PY - 2015 DA - 2015// TI - Improving access to care among underserved populations: the role of health workforce data in health workforce policy JO - planning and practice World Health Popul VL - 16 ID - Wesson2015 ER - TY - JOUR AU - Freedman, L. P. AU - Kruk, M. E. PY - 2014 DA - 2014// TI - Disrespect and abuse of women in childbirth: challenging the global quality and accountability agendas JO - Lancet VL - 384 UR - https://doi.org/10.1016/S0140-6736(14)60859-X DO - 10.1016/S0140-6736(14)60859-X ID - Freedman2014 ER - TY - JOUR AU - Mumtaz, Z. AU - Salway, S. AU - Waseem, M. AU - Umer, N. PY - 2003 DA - 2003// TI - Gender-based barriers to primary health care provision in Pakistan: the experience of female providers JO - Health Policy Plan VL - 18 UR - https://doi.org/10.1093/heapol/czg032 DO - 10.1093/heapol/czg032 ID - Mumtaz2003 ER - TY - JOUR AU - El Sayed, K. A. AU - Sleem, W. F. PY - 2011 DA - 2011// TI - Nurse-physician collaboration: a comparative study of the attitudes of nurses and physicians at Mansoura University hospital JO - Life Science Journal VL - 8 ID - El Sayed2011 ER - TY - BOOK AU - Van Lerberghe, W. AU - Ferrinho, P. PY - 2002 DA - 2002// TI - Civil society organisations and the poor: the unfulfilled expectations PB - Institute for Tropical Medicine; and Portugal: Garcia de Orta development and cooperation association CY - Antwerp, Belgium ID - Van Lerberghe2002 ER - TY - JOUR AU - Melese, T. AU - Gebrehiwot, Y. AU - Bisetegne, D. AU - Habte, D. PY - 2014 DA - 2014// TI - Assessment of client satisfaction in labor and delivery services at a maternity referral hospital in Ethiopia JO - Pan Afr Med J VL - 17 UR - https://doi.org/10.11604/pamj.2014.17.76.3189 DO - 10.11604/pamj.2014.17.76.3189 ID - Melese2014 ER - TY - JOUR AU - Jewkes, R. AU - Abrahams, N. AU - Mvo, Z. PY - 1998 DA - 1998// TI - Why do nurses abuse patients? Reflections from south African obstetric services JO - Soc Sci Med VL - 47 UR - https://doi.org/10.1016/S0277-9536(98)00240-8 DO - 10.1016/S0277-9536(98)00240-8 ID - Jewkes1998 ER - TY - JOUR AU - Rosen, H. E. AU - Lynam, P. F. AU - Carr, C. AU - Reis, V. AU - Ricca, J. AU - Bazant, E. S. AU - Bartlett, L. A. PY - 2015 DA - 2015// TI - Direct observation of respectful maternity care in five countries: a cross-sectional study of health facilities in east and southern Africa JO - BMC Pregnancy Childbirth VL - 15 UR - https://doi.org/10.1186/s12884-015-0728-4 DO - 10.1186/s12884-015-0728-4 ID - Rosen2015 ER - TY - BOOK AU - Holmes, W. AU - Goldstein, M. PY - 2012 DA - 2012// TI - “Being treated like a human being”: attitudes and behaviours of reproductive and maternal health care providers ID - Holmes2012 ER - TY - JOUR AU - Ho, L. S. AU - Labrecque, G. AU - Batonon, I. AU - Salsi, V. AU - Ratnayake, R. PY - 2015 DA - 2015// TI - Effects of a community scorecard on improving the local health system in eastern Democratic Republic of Congo: qualitative evidence using the most significant change technique JO - Confl Health VL - 9 UR - https://doi.org/10.1186/s13031-015-0055-4 DO - 10.1186/s13031-015-0055-4 ID - Ho2015 ER - TY - JOUR AU - Sinclair, S. AU - Norris, J. M. AU - McConnell, S. J. AU - Chochinov, H. M. AU - Hack, T. F. AU - Hagen, N. A. AU - McClement, S. AU - Bouchal, S. R. PY - 2016 DA - 2016// TI - Compassion: a scoping review of the healthcare literature JO - BMC Palliat Care VL - 15 UR - https://doi.org/10.1186/s12904-016-0080-0 DO - 10.1186/s12904-016-0080-0 ID - Sinclair2016 ER - TY - CHAP PY - 2012 DA - 2012// TI - The ICN code of ethics for nurses. Geneva BT - Switzerland: ICN ID - ref46 ER - TY - STD TI - Directorate of Primary Health Care and Nursing Services. The Patient Charter of Namibia. Windhoek, Namibia: Ministry of Health and Social Services; 1998. ID - ref47 ER -