Table 4 Mean scores of perceived quality of care in the OBA sites

Number of Staff in the facility is adequate

3.10

0.826

Waiting rooms, examination rooms, and other rooms are adequate

3.24

0.757

Clean water for clients is adequate

3.31

0.777

Hand washing facilities for clients is adequate

3.33

0.691

Bathing facilities for clients is adequate

3.42

0.878

Toilet facilities for clients is adequate

3.28

0.785

Environment of the facility is clean

3.35

0.629

Equipment is well suited for detecting medical problem

3.46

0.722

Complications handled satisfactorily

3.62

0.623

There is enough privacy while handling cases

3.32

0.653

You received enough information for the services to help you make decisions

3.44

0.586

Staff examine post-partum women well

3.55

0.607

Staff prescribe drugs that are needed

3.55

0.566

There is adequate supply of drugs in facility

3.37

0.688

Patient can easily obtain drugs from the facility

3.43

1.345

Information provided on danger sign adequate

3.30

0.705

Staff have adequate knowledge of dealing with FP, Deliveries, CS, SGBV cases

3.54

0.581

Staff very capable of finding what is wrong with patients

3.53

0.553

Staff are OPEN

3.51

0.595

Staff are Compassionate

3.56

0.557

Staff are Respectful

3.56

0.586

Staff have adequate devotion to clients

3.51

0.575

Staff are Honest

3.54

0.627

Overall mean for the 23 attributes

3.43

0.629