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Table 3 Categories and types of respectfully maternity care reported by mothers during childbirth, in Bahir Dar town public health facility, North West Ethiopia, 2017 (n = 284)

From: Compassionate and respectful maternity care during facility based child birth and women’s intent to use maternity service in Bahir Dar, Ethiopia

Category of RMC

Types of RMC

Yes (%)

No (%)

Friendly care

I felt that health workers cared for me with a kind approach

196(69.0)

89(31.0)

 

The health workers treated me in a friendly manner

194(68.3)

90(31.7)

 

The HWs was talking positively about pain and relief

198(69.7)

86(30.3)

 

The health worker showed his/her concern and empathy

198(69.7)

86(30.3)

 

All HWs treated me with respect as an individual

195(68.7)

89(31.3)

 

The HWs speak to me in a language that I can understand

194(68.3)

90(31.7)

 

The health provider called me by my name

192(67.6)

92(32.4)

Abuse free care

The health worker responded to my needs whether or not I asked

198(69.7)

86(30.3)

 

The health provider slapped me during delivery for different reasons

98(34.5)

186(65.5)

 

The health workers shouted at me because I haven’t done what I was told to do

95(33.5)

189(66.5)

Timely care

I was kept waiting for a long time before receiving service

92(32.4)

192(67.6)

 

I was allowed to practice cultural rituals in the facility

92(32.4)

192(67.6)

 

Service provision was delayed due to the health facilities internal problem

89(31.3)

195(68.7)

Discrimination free care

Some of the health workers do not treated me well because of some personal attribute

92(32.4)

192(67.6)

 

Some HWs insulted me and my companions due to my personal attributes

89(31.3)

195(68.7)

  1. * RMC stands for respectful maternity care. HWs* stands for health care workers