Category of RMC | Types of RMC | Yes (%) | No (%) |
---|---|---|---|
Friendly care | I felt that health workers cared for me with a kind approach | 196(69.0) | 89(31.0) |
The health workers treated me in a friendly manner | 194(68.3) | 90(31.7) | |
The HWs was talking positively about pain and relief | 198(69.7) | 86(30.3) | |
The health worker showed his/her concern and empathy | 198(69.7) | 86(30.3) | |
All HWs treated me with respect as an individual | 195(68.7) | 89(31.3) | |
The HWs speak to me in a language that I can understand | 194(68.3) | 90(31.7) | |
The health provider called me by my name | 192(67.6) | 92(32.4) | |
Abuse free care | The health worker responded to my needs whether or not I asked | 198(69.7) | 86(30.3) |
The health provider slapped me during delivery for different reasons | 98(34.5) | 186(65.5) | |
The health workers shouted at me because I haven’t done what I was told to do | 95(33.5) | 189(66.5) | |
Timely care | I was kept waiting for a long time before receiving service | 92(32.4) | 192(67.6) |
I was allowed to practice cultural rituals in the facility | 92(32.4) | 192(67.6) | |
Service provision was delayed due to the health facilities internal problem | 89(31.3) | 195(68.7) | |
Discrimination free care | Some of the health workers do not treated me well because of some personal attribute | 92(32.4) | 192(67.6) |
Some HWs insulted me and my companions due to my personal attributes | 89(31.3) | 195(68.7) |