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Table 3 Dimensions of satisfaction: means, ranges and reliability

From: Predictors of prenatal care satisfaction among pregnant women in American Samoa

 

Number of questions

Normalized mean

Normalized SD

Normalized range

Standardized Chronbach’s Alpha

Clinic Services

12

68.0

23.9

20–100

0.962

Clinic Accessibility

4

58.5

19.8

20–100

0.892

Physician’s Interactions

5

76.4

20.2

20–100

0.925

Overall Satisfaction

21

68.4

21.9

20–100

0.969