|
Q232 I felt that health workers cared for me with a kind approach
|
0.811
| | | |
0.724
|
Friendly care
|
|
Q211 The health workers treated me in a friendly manner
|
0.792
| | | |
0.669
|
|
Q233 The health workers talked positively about pain and relief
|
0.789
| | | |
0.604
|
|
Q237 The health worker showed his/her concern and empathy
|
0.777
| | | |
0.677
|
|
Q227 All health workers treated me with respect as an individual
|
0.731
| | | |
0.632
|
|
Q205 The health workers spoke to me in a language that I could understand
|
0.724
| | | |
0.598
|
|
Q207 The health provider called me by my name
|
0.703
| | | |
0.599
|
|
Q224 The health worker responded to my needs whether or not I asked
| |
0.826
| | |
0.725
|
Abuse-free care
|
|
Q208 The health provider slapped me during delivery for different reasons (R)
| |
0.820
| | |
0.765
|
|
Q238 The health workers shouted at me because I haven’t done what I was told to do (R)
| |
0.781
| | |
0.725
|
|
Q216 I was kept waiting for a long time before receiving service (R)
| | |
0.897
| |
0.743
|
Timely care
|
|
Q225 I was allowed to practice cultural rituals in the facility
| | |
0.710
| |
0.587
|
|
Q219 Service provision was delayed due to the health facilities’ internal problem (R)
| | |
0.684
| |
0.666
|
|
Q222 Some of the health workers did not treat me well because of some personal attribute (R)
| | | |
0.840
|
0.76
|
Discrimination-free care
|
|
Q218 Some health workers insulted me and my companions due to my personal attributes (R)
| | | |
0.820
|
0.718
|
