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Table 5 Combined survey responses from women who transferred from PMU to TMH (in labour)

From: Women’s experiences of transfer from primary maternity unit to tertiary hospital in New Zealand: part of the prospective cohort Evaluating Maternity Units study

Experience of transfer rated ‘very good’, Feeling about decision rated ‘unhappy’. (study code 3237)

 Reason: “Long labour

 Comment: “Even though the outcome of my labour was not how I thought it would be I was never upset or scared as I always felt that I was being told everything that was going on and was well informed about everything before I was asked to make any decisions.”

Experience of transfer rated ‘good’, Feeling about decision rated ‘unhappy’ (3359)

 Reason: “After pushing for 4 h & her getting stuck we had an emergency transfer so that suction could be used to help get her out. Was last choice to move but she needed help.”

 Comments:

  Liked: “The support of our fantastic midwife & how my views on labour were supported wholeheartedly by her…”

  General: “I would not change anything about my labour or care for my next pregnancy, apart from hopefully not having to transfer! To transfer for me was necessary but I did get offered the chance after two hours of pushing and decided against it, really wanting to birth at [PMU] however the next time I got offered I decided for the health of my child I needed to go”.

Experience of transfer rated ‘neutral’, Feeling about decision rated ‘unbothered’ (3413)

 Reason: “Started out at [PMU] was there for about 4 h, but the baby failed to progress so was taken to [TMH]”

 Comments:

  Liked: “My midwifeshe was amazing, very personable and laid back

  General: “[TMH] had the most wonderful staff, from ambulance drivers to the anesthetist, I felt very safe and informed in what was a difficult birth.”

Experience of transfer rated ‘bad’, Feeling about decision rated ‘unhappy’ (3195)

 Reason: “long latent labour, overdue

 Comments:

  Liked: “that baby was well. home visits

  Disliked: “midwife cancelling every second appointment

  General: “I was left too long before going to [TMH], 36 h labour, meconium, cord round neck, facing wrong way coming out, apgar 3” [author note: birth >10 h after transfer & obstetric consult]

Experience of transfer rated ‘bad’, Feeling about decision rated ‘unhappy’ (4080)

 Reason: “We had to transfer as per [PMU] protocol due to meconium in liquor

 Comments:

  Liked: “my LMC treating as an individual

  Disliked: “The obstetricians lack of bedside manner at the birth