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Table 3 Percent of observed clients with respectful maternity care practices

From: Direct observation of respectful maternity care in five countries: a cross-sectional study of health facilities in East and Southern Africa

Provider actions during initial assessment Ethiopia (N = 110) Kenya (N = 442) Zanzibar (N = 116) Rwanda (N = 193) Madagascar (N = 277) Tanzania (N = 320) Total (N = 1458)
Greets client in a respectful manner 59.8 % 78.2 % 88.3 % 76.0 % 88.8 % 94.6 % 82.9 %
Don’t know or missing 3 1 13 1 0 7 25
Encourages client to have support person 33.6 % 38.4 % 22.1 % 42.6 % 66.5 % 39.5 % 43.1 %
Don’t know or missing 3 4 12 3 2 9 33
Explains procedures before proceeding 37.7 % 77.0 % 65.0 % 40.4 % 49.1 % 72.1 % 61.9 %
Don’t know or missing 4 2 16 5 4 12 43
Informs client of findings 40.6 % 76.2 % 66.0 % 56.4 % 67.8 % 69.0 % 67.0 %
Don’t know or missing 4 0 16 5 4 10 39
Asks client if she has any questions 16.0 % 35.6 % 21.4 % 42.3 % 28.8 % 26.8 % 30.8 %
Don’t know or missing 4 7 13 4 3 10 41
Provider actions during labor Ethiopia (N = 139) Kenya (N = 571) Zanzibar (N = 120) Rwanda (N = 244) Madagascar (N = 265) Tanzania (N = 306) Total (N = 1645)
Provider explains what will happen during labor to client 37.9 % 61.9 % 44.8 % 58.4 % 53.8 % 60.0 % 56.4 %
Don’t know or missing 7 31 4 11 3 16 72
Provider encourages client to consume food and fluids during labor 40.6 % 61.7 % 62.9 % 47.6 % 35.4 % 79.5 % 56.8 %
Don’t know or missing 6 49 4 11 2 14 86
Provider encourages or assists client to ambulate and assume different labor positions 28.4 % 70.9 % 71.6 % 69.2 % 54.4 % 54.8 % 61.3 %
Don’t know or missing 5 48 4 10 2 16 85
Provider supports client in friendly way during labor 66.2 % 87.1 % 90.5 % 91.6 % 79.5 % 93.2 % 86.1 %
Don’t know or missing 3 29 4 7 2 14 59
Provider drapes client before delivery 44.9 % 24.2 % 47.4 % 68.4 % 85.9 % 46.1 % 48.5 %
Don’t know or missing 3 25 6 7 2 22 65