Skip to main content

Table 2 Parent supporters’ reports of the proportion of the calls they had received in the previous 12 months according to selected call and caller characteristics (n = 23 due to exclusion of one parent supporter who had not taken any calls in the last 12 months)

From: Supporting parents following pregnancy loss: a cross-sectional study of telephone peer supporters

  Approximate proportion of calls reported by parent supporters
Characteristic of callers and calls All or most Half or more Less than half Very few or none
Call made by:
  Bereaved mother 14 9 0 0
  Bereaved father 0 3 3 17
  Family or friend 0 1 5 17
  Health professionala 0 2 2 18
Reason for call:
  Miscarriagea 2 10 9 1
  Stillbirtha 1 14 4 3
  Newborn deatha 0 4 8 10
  Medical terminationa 0 3 7 12
  Ectopic pregnancyb 0 0 3 18
  Subsequent pregnancya 0 2 2 18
Time since loss:
  Less than 1 weeka 2 4 3 13
  2 to 8 weeks 3 10 6 4
  2 to 6 monthsb 0 11 5 5
  6 to 12 monthsa 0 6 10 6
  More than 1 yearb 0 2 7 12
  Longer 0 1 5 16
Calling for the first time:
  Yes 13 10 0 0
  No (repeat call) 1 3 6 13
Call answered:     
  Directlya 9 8 2 3
  In reply to message 1 3 6 13
Time of call:
  9am to 5pmb 5 11 5 0
  5pm to 8pmc 1 10 5 3
  After 8pma 1 3 8 8
Length of call
  Less than 30 minutesb 2 5 10 4
  30 to 60 minutesa 7 11 3 1
  More than 60 minutesb 0 2 5 14
  1. Not answered by: a1 respondent; b2 respondents; c3 respondents