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Table 3 Summary of women’s perceptions and experiences of childbirth

From: The quality of childbirth care in China: women’s voices: a qualitative study

Domains

Perceptions of quality

Actual experiences

Place of childbirth

In hospital.

Majority delivered in township hospitals because:

County or higher level hospital because:

 • Close to home

 • Comfortable, clean and quiet environment

 • Doctors are good at NVDs

 • Good equipment

 • Knew doctors because of previous delivery or antenatal care

 • Skilled providers who can manage emergencies

Environment:

Environment:

 • Township hospitals: rooms, beds and linen were dirty

 • Quiet and clean

 • County hospitals: Labour and delivery rooms and wards were clean

 • Both: noise from streets and corridors; shared room and toilets

Type of childbirth

NVD:

NVD:

 • Quicker recovery

 • Stay in hospital is shorter than for CS

 • Less pain following NVD

 • Fewer complications and quicker recovery

 • Improves immunity and intelligence of baby

 • First baby was NVD

 • Less pain with NVD

Experience of childbirth

 • Pain relief which is safe for mother and baby

 • Almost all women having NVD did not receive pain relief

 • Ill prepared for management of pain

 • Received oxytocin infusions to speed up labour and relieve pain

Skills of birth attendants

 • Cause little pain; able to comfort and relieve pain

Majority viewed skills as being good:

 • Good at watching progress

 • Careful, gentle and quick at doing examinations, deliveries and suturing

 • Disinfection of equipment and materials

 • Care for mother and baby after delivery

 • Putting up IV fluids

 • Older, experienced and confident

Communication between women and birth attendants

 • Treat with respect:

 • Township hospitals: most received support from doctors

  ◦ Showing concern

 • County hospitals: most received little/no support from staff

  ◦ Being kind and friendly

 • Both: Doctors did not explain what care they were providing; gave no choice about care; and did not ask consent for investigations or interventions

  ◦ Giving information about care

  ◦ Seeking women’s views and consent

Role of family

Husband and other relatives present for childbirth to provide support and encouragement and deal with problems

Township hospitals: all women had relatives present for NVD

County hospitals: only half of women had relatives present