Table 2 Components of quality in infant delivery care according to pregnant and new mothers in North Karnataka
Components of quality for delivery care | Sub-components |
|---|---|
A) Accessibility | ● Financial: ability and/or willingness to pay and receipt of incentives |
● Geographical: ambulance brought them to hospital | |
● Structural: wait times, availability of staff or Accredited Social Health Activist (ASHA)/ Auxiliary Nurse Midwife (ANM) present, availability of beds | |
B) Cultural and social acceptability | ● Treatment by the nurses, doctors or ASHAs (attentiveness, honesty, respect) |
● Ability to enact cultural practices associated with childbirth | |
● Availability of preferred facilities and amenities for a “normal delivery” | |
C) Safety and efficacy | ● Quick delivery speed |
● Low levels of pain | |
● Perceptions of safety and comfort |