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Table 3 Subjective response of clients towards satisfaction based questions, Adama, March 2010

From: Prevention of Mother-to-Child Transmission (PMTCT) of HIV services in Adama town, Ethiopia: clients’ satisfaction and challenges experienced by service providers

Subjective questions

Response

Total, N (%)

 

Yes, n (%)

No, n (%)

 

Are you happy with the session you had today?

406 (96.0)

17 (4.0)

423 (100)

Did you feel comfortable with your counselors handling of the client?

395 (93.4)

28 (6.6)

423 (100)

Was there enough privacy during your counseling?

312 (73.8)

111 (26.2)

423 (100)

Do you wish you had a different counselor (different sex, older, younger)?

76 (18.0)

347 (82.0)

423 (100)

Were you able to see the same counselor for discussion both before and after the test?

145 (34.3)

278 (65.7)

423 (100)

Is there anything you did not like during the discussion about HIV/AIDS?

28 (6.6)

395 (93.4)

423 (100)

Would you have preferred that HIV/AIDS not be discussed during your antenatal visit?

20 (4.7)

403 (95.3)

423 (100)