Experience | PHR maternity record | EHR maternity record |
---|---|---|
Perception | • Having more ownership and feeling more in control of pregnancy | • Positive impressions |
 | • More confidence, responsibility | • 80% with record on USB felt safer and would use again |
 | • Perceived as getting better care | • Few concerns over confidentiality |
Satisfaction | • High level of satisfaction, less anxious | • High level of satisfaction using an internet device |
 | • Communication improved |  |
Usability | • Easy to use | • Electronic notes useful, easy to understand |
 | • Prefer to carry own notes and would do again | • Assisted with education, remembering appointments |
 | • Improved availability to education |  |
 | • Some findings of writing hard to read and difficult to carry |  |
Access | • Generally did not lose record | • Improved partner involvement |
 | • Good access to information for partner, family and friends | • Some issues with not being able to access record |
 |  | • When data missing from record, expected to recall information |