How do Australian maternity and early childhood health services identify and respond to the settlement experience and social context of refugee background families?

Table 2 Interview schedule for health professionals and community workers

Current position	• Organisation, role, length of time in role
Experience of working with Afghan/refugee community	• Frequency, number of clients
	• Identifying refugee background
	• Perspective of health, social and cultural issues in community
	• Patterns of service utilisation of clients
	• Perspectives of male and female roles at the time of having a baby and after birth
Assessments, screenings conducted with clients	• Assessments conducted: social and emotional wellbeing
	• Identification of what is happening in Afghan clients’ lives
	• Referrals: are they made; to where?
	• Continuity of care provided
	• Practices developed to respond to the needs of Afghan and refugee background families
Interpreter use	• Identifying need for interpreter
	• Current uptake, any issues
	• Bicultural workers
Information and advice provided to clients	• Access to appropriate translated information
	• Perspectives of understanding/adherence of advice given
	• Unmet needs
	• Other information/resources required
Ways of working better	• Support for health care professionals
	• Support for community to access/engage with services
	• Working with other agencies
	• Organisational change to support working with refugee families