Current position | • Organisation, role, length of time in role |
Experience of working with Afghan/refugee community | • Frequency, number of clients |
• Identifying refugee background | |
• Perspective of health, social and cultural issues in community | |
• Patterns of service utilisation of clients | |
• Perspectives of male and female roles at the time of having a baby and after birth | |
Assessments, screenings conducted with clients | • Assessments conducted: social and emotional wellbeing |
• Identification of what is happening in Afghan clients’ lives | |
• Referrals: are they made; to where? | |
• Continuity of care provided | |
• Practices developed to respond to the needs of Afghan and refugee background families | |
Interpreter use | • Identifying need for interpreter |
• Current uptake, any issues | |
• Bicultural workers | |
Information and advice provided to clients | • Access to appropriate translated information |
• Perspectives of understanding/adherence of advice given | |
• Unmet needs | |
• Other information/resources required | |
Ways of working better | • Support for health care professionals |
• Support for community to access/engage with services | |
• Working with other agencies | |
• Organisational change to support working with refugee families |