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Table 2 Interview schedule for health professionals and community workers

From: How do Australian maternity and early childhood health services identify and respond to the settlement experience and social context of refugee background families?

Current position

• Organisation, role, length of time in role

Experience of working with Afghan/refugee community

• Frequency, number of clients

 

• Identifying refugee background

 

• Perspective of health, social and cultural issues in community

 

• Patterns of service utilisation of clients

 

• Perspectives of male and female roles at the time of having a baby and after birth

Assessments, screenings conducted with clients

• Assessments conducted: social and emotional wellbeing

 

• Identification of what is happening in Afghan clients’ lives

 

• Referrals: are they made; to where?

 

• Continuity of care provided

 

• Practices developed to respond to the needs of Afghan and refugee background families

Interpreter use

• Identifying need for interpreter

 

• Current uptake, any issues

 

• Bicultural workers

Information and advice provided to clients

• Access to appropriate translated information

 

• Perspectives of understanding/adherence of advice given

 

• Unmet needs

 

• Other information/resources required

Ways of working better

• Support for health care professionals

 

• Support for community to access/engage with services

 

• Working with other agencies

 

• Organisational change to support working with refugee families