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Table 3 General scores of quality of intrapartum care services according to quality of care indicators at the Mulago hospital general labor ward during May, 2012

From: Quality of intrapartum care at Mulago national referral hospital, Uganda: clients’ perspective

Quality of care indicators Range of scores Median index scores Quartile 1 (Q1) Quartile 3 (Q3) Coefficient of skewness (based on Quartiles)
Dignity and respect 12.5–100 75 50 87.5 - 0.33
Relief of pain and suffering 0-100 71.4 42.8 85.7 −0.03
Health promotion 0-100 42.85 14.3 71.4 0
Information 5.3-100 42.1 31.6 55.3 0.11
Satisfaction with waiting time 0–100 33.3 1 66.7 0. 02
Privacy and confidentiality 0-100 33.3 1 66.7 0.02
Priority to sick individuals 0-100 33.3 1 66.7 0.02
Involvement in decision making 0-100 16.7 1 33.3 0.03
  1. Key: Negative skewness means that most values were clustered at the right end of the median so that the median is closer to Q3 than Q1. Positive skewness means that most values clustered at the left end of the median as a result, the median is closer to Q1 than Q3. Zero means symmetric