Table 4 Summary of Hospital Clinicians’ experiences using PHRs and EHRs in a maternity setting
Experience | PHR maternity record | EHR maternity record |
|---|---|---|
Perceptions |  | • Both positive and negative perceptions General acceptance, although midwives showed disinterest, confusion and not integral to their role |
Satisfaction | • Satisfied with using record | • Increased reliability of information |
|  | • Generally improved communication | • Improved legibility, less duplication Despite prediction of paperless future, paper continues to be a reality |
|  | • Communicating with midwives sometimes problematic |  |
Usability | • Some issues with hard to read, increasing workload | • Considered time consuming – to print reports |
|  |  | • Links to educational resources useful |
Access | • Positive overall return rate at visit presentation | • Privacy, confidentiality issues |
|  | • Some problems retrieving information if record was forgotten | • Restricted and lack of access to hospital or personal computer |
|  | • Concern over documenting sensitive information | • Frustration when information not available – not woman’s role to recall |